At ClassyCaftan.com, we strive to provide a seamless shipping experience for our customers. Below is an overview of our shipping policies:
Processing Time
All orders are processed within 2-5 business days after payment confirmation.
Custom or made-to-order items may take additional time, which will be specified during checkout.
Shipping Options
We offer standard and expedited shipping options at checkout.
Shipping rates are calculated based on your location and selected shipping method.
Estimated Delivery Times
Standard Shipping: 7-14 business days
Expedited Shipping: 3-7 business days
Delivery times may vary depending on your location and customs processing.
International Shipping
We ship worldwide. However, please note that international orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Shipping Delays
While we do our best to ensure timely delivery, unforeseen circumstances such as customs delays, weather, or carrier issues may cause delays.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at [Contact@classycaftan.com] within 7 days of delivery. We will assist in resolving the issue promptly.
Contact Us
For any shipping inquiries, please reach out to our customer service team at : Email: Contact@classycaftan.com
Phone number: +212 627171315 . We appreciate your trust in Classy Caftan and look forward to delivering your handcrafted pieces to you!